The territorial structure is made up of a Territorial Director, who constitutes a liaison device between the Executive Presidency, the Corporate Level and the Operational Level, is an integrating manager of all the activity of the company that has a group of support and three directly subordinate Departments: the Center of Territorial Management and the Departments of Human Capital and Economy. In addition, it has six departments, four main Telecommunication Centers with their associated centers that control, direct and execute the main activities, which in turn are made up of different work groups.

In the territory, there are nineteen points of presence, distributed in different locations; 10 of these are commercial offices, seven mini-centers, a telecenter and a multi-service center. These constitute the most direct contact link between company-user, either through "face-to-face" contact or by telephone communication. They are responsible for carrying out as many operations as are established between users and the company. Not only does the user request and contract his services, but he also pays his bill there, he guides himself, he informs, he claims and of course he also complains.

Mission
Achieve effective management in the 2010-2015 period that allows the provision of telecommunications services that meet the needs of users and the population, as well as supporting the defense and socio-economic development requirements of the country with economic results that the company demands and wait for the country.

View
We are a company in constant transformation, committed to the Revolution and the defense of the homeland, always focused on satisfying the telecommunications needs of our people and our users. With a recognized social responsibility, which is manifested in the performance of their workers who rest on business values: professionalism, moral integrity, sense of possession, cohesion, service culture, solidarity and altruism.